Common Questions: Instructor Questions

Please read the suggestions below for answers to common questions.

As the number of people being diagnosed with COVID -19 increases around the world, we are contacting you to assure you of our continued commitment to you our customers and instructors.

While we have no control over the limitations that may be placed on courses that require contact training, we can assure you that we already have a robust business continuity plan in place and do not expect there to be any interruption to our online courses and customer support services.

Foremost in our minds at this time is the safety and protection of our staff, to achieve this our key personnel will continue to provide support to all our customers while working remotely.  We would be grateful if you make use of our online CHAT system in the first instance as this will make it easier for the support team to provide immediate assistance or to direct your enquiry to the person who can provide you with the information you need.

We will do our best to keep you updated about the impact of the situation as more information becomes available.

We wish you all good health and sincerely hope that this situation passes quickly with minimal consequences to your health and prosperity.

We have produced a free Coronavirus COVID 19 awareness course, with the aim of saving lives by teaching the public how to take precautions against Coronavirus COVID 19.
This course is designed to give the general population life-saving advice about the virus, helping them to avoid catching it and how to safely help someone with it.
Take the course:
The e-learning course can be completed whilst learners are in self-isolation and no classroom is needed so that social distancing can learn at their convenience away from others. The series of video learning aids are available on both desktop and mobile devices and followed by knowledge review questions and a test to complete.
  • Introduction
  • Signs and symptoms
  • Preventing transmission
  • Avoiding the virus
  • Taking precautions
  • Using PPE effectively
  • Self-isolation
  • Coping with stress
  • Coronavirus with pets
Knowing that this course may be distributed widely by companies to their staff, free company dashboards are available to track learners’ progress. Training and HR teams can view who has completed it and what they scored, all in one place.
At the time of filming, countries are closing down, job are being put on hold and people’s lives are in turmoil. ProTrainings advises that individuals follow the ever-changing advice set out by Government and health officials, alongside the factual advice presented in the course.
Take the course: and find out more information on other ProTrainings online courses and classroom courses visit our website.
Not helpful? Contact Support
If none of these suggestions answer your question, contact us here.